The technology was intended to make its users' lives much easier by making appointments and reservations on their behalf. Google has announced that the AI Assistant will start being publically tested in a few months. A new report from The Information states that the company is aiming for the technology to make its way to call centers as well. According to the report, some big international companies are already in the early stages of testing the Google Duplex AI technology for use in their own applications like call centers to answer consumers' questions. With the help of Duplex, call centers will be able to replace some of the work done by humans.